FAQ

Shipping & Delivery

How long does shipping take?
Most orders ship within 1-3 business days and arrive within 5-14 business days depending on your location.

Do you ship internationally?
Yes, we ship worldwide from our European warehouses.

Orders & Payment

What payment methods do you accept?
We accept all major credit cards and secure checkout via Shopify Payments.

Can I change or cancel my order?
Contact us as soon as possible after placing your order — we can usually make changes before it ships.

Returns & Exchanges

What is your return policy?
See our Refund Policy for full details.

Product Care

How do I care for my sculpture/decor piece?
Most pieces are handcrafted from bronze, resin, or porcelain — dust gently with a soft cloth and avoid harsh chemicals or direct prolonged sunlight.

Still have questions?

Reach out via our Contact page — we're happy to help.